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Refund & Cancellation Policy

Creating a refund policy for Surat IT Hub is important to provide transparency and clarity to users regarding refunds for services or products.


yellow_tick4   1. General Policy : At Surat IT Hub, we are committed to providing high-quality services and products to our members and customers. We aim for your complete satisfaction. This refund policy outlines our guidelines for refunds, cancellations, and returns.

yellow_tick4   2. Membership Fees : (2.1) Memberships are non-refundable, except in cases where Surat IT Hub fails to provide the services as described in the membership agreement. (2.2) In the event of a service failure, a pro-rata refund for the unused portion of the membership fee may be considered.

yellow_tick4   3. Event Registrations and Tickets : (3.1) Event Cancellation by Surat IT Hub: If an event is canceled by Surat IT Hub, registrants will receive a full refund of the event registration fee. (3.2) Registrants who wish to cancel their event registration must do so before the specified deadline, as communicated in the event details. Cancellations made before the deadline may be eligible for a full or partial refund, depending on the event's refund policy. Cancellations made after the deadline are not eligible for a refund.

yellow_tick4   4. Digital Products and Services : (4.1) Downloadable Products: Digital products, such as e-books or downloadable resources, are non-refundable once downloaded or accessed. (4.2) Subscription Services: Subscription fees for digital services are non-refundable. Subscription cancellations will take effect at the end of the current billing cycle.

yellow_tick4   5. Contact Information : If you have any questions or concerns about our refund policy, please contact us at mailto:hello@suratithub.org.

yellow_tick4   6. Changes to the Refund Policy : We reserve the right to update and modify this refund policy at our discretion. Any changes will be reflected in the "Effective Date" at the top of this policy.